New · Composed products: gift boxes, bundles and hampersDiscover
KOMMIO
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Switch, or keep both

Your customers order on WhatsApp. Give them your own app.

On a marketplace, the app people know is the marketplace’s, not your shop. KOMMIO gives you your own: your name, your prices, your stock. Switch to it completely or keep both. You decide.

Book a demoVisit the demo store
  • A flat fee per order, never a percentage
  • Card, cash, cash on delivery
  • Store and back-office in English, French, Arabic

Already included

  • Card paymentsonline, secured
  • Cash on deliverycollected by the driver
  • E-mailsorder, invoice
  • Your addresssent in your shop’s name
  • Notificationson the customer’s phone
  • Your Excel filecatalogue imported
One order, end to end

Every step has its screen, and nobody skips one.

Statuses follow a controlled flow: an order can’t be delivered before it’s ready. Cancelled or refunded, the stock comes back on its own.

  1. 01

    Pending

    The order lands; stock is held while the customer pays.

  2. 02

    Confirmed

    Accept it in one click, or it goes straight to picking.

  3. 03

    Preparing

    The pick list follows the order of your aisles.

  4. 04

    Ready / Shipped

    Collected at the counter or out for delivery.

  5. 05

    On the way

    The driver has the address, the phone and the amount to collect.

  6. 06

    Delivered

    Paid, invoiced, filed in the history.

    Delivered
Automatic

Customer notification

A push notification goes out at every status change.

Automatic

PDF invoice sent

From your own e-mail address, with VAT frozen on every line.

Every hour

Low-stock alert

You get an e-mail before you run out, not after.

On cancellation

Back into stock

Quantities return to the right stock: online or counter.

See it on your own products. 30 minutes, by video call. No commitment.

Book a demo
The back-office

Everything that happens behind the counter.

What you do today across three notebooks, two spreadsheets and a group chat, in one place.

  • Products your customers compose

    Flavour boxes, bundles, hampers: the customer builds it step by step. Plus variants, options and catalogue import, of course.

  • Two stocks, no double sale

    Online stock and counter stock kept apart. The basket is held while the customer pays.

  • Time slots and zones

    Your hours, your delivery zones, your slots. The customer picks, you prepare.

  • Suppliers

    Purchase orders sent by e-mail, goods receipts, purchase prices, and a portal for your suppliers.

  • Invoicing

    PDF invoices sent automatically, payment reminders and recurring invoices.

  • What really sells

    Sales, best sellers, most-favourited products, till and supplier analysis.

  • Everyone gets their own rights

    Custom roles, invitations by e-mail. Cashiers and drivers have their own access.

  • See it on your own products.

    30 minutes, by video call. No commitment.

    Book a demo
Retain and promote

Customers come back. And you know why.

Loyalty points, promo codes, banners, favourites: everything that brings a customer back lives in the same back-office as your orders. Every discount is tracked, every code has its limits.

  • A promo code is an expense, not a counter: every use is tied to its order
  • A code only works in the store that created it, at checkout and at the till
  • Loyalty programme
    Points on every order, online and at the counter, redeemed for a discount.

Promo codes

Percentage or fixed amount, minimum order, cap, dates, per-customer limit, targeted aisle or product.

Promo banners

The front page of your store, edited from the back-office, no developer needed.

Favourites

Customers keep their favourite products; you see the most loved ones and each customer’s list.

Back in stock

Customers ask to be told; they get the alert as soon as the product returns.

Push notifications

At every step of the order, on the customer’s phone, in your name.

Customer file

Purchase history, lifetime value, addresses: you know who comes back, and what they’re worth.

See it on your own products. 30 minutes, by video call. No commitment.

Book a demo
The white-label store

Your store carries your name. Not ours.

Logo, colours, fonts, domain: each shop gets its own store, running on the same catalogue and stock as its till. We dress it for you.

  • Aisles, search, favourites, back-in-stock alerts
  • Delivery or pick-up, on the slots you open
  • Installable app, live order tracking
  • English, French and Arabic, right-to-left included

Example stores

  • Maison Lune
  • Demo Market
  • Cadence Cycles
// brand.config.ts — one store = one file
export const brand = defineBrand({
  identity: { name: "Maison Lune", domain: "maisonlune.be" },
  theme: { light: { tokens: { accent: "#8a3b52" } } },
  locales: ["fr", "en", "ar"],
});

See it on your own products. 30 minutes, by video call. No commitment.

Book a demo
At the counter and on the road

The till and the driver read the same stock as the store.

The touch-screen till takes payments, scans, parks a basket and closes its shift. The driver sees the round, calls the customer and collects at the door.

0%
taken on your orders: a flat fee, never a percentage
1
stock for the counter and the app, nothing sold twice
2
ways to pay: by card, or cash at the door
3
languages: English, French, Arabic

See it on your own products. 30 minutes, by video call. No commitment.

Book a demo
Built for your trade

The same tool, in the words of your shop.

A butcher talks cuts, a baker talks batches, a wine merchant talks vintages. KOMMIO fits the way you sell, without changing tools.

  • Grocery and mini-market

    Hundreds of products, sold by weight, delivered the same day.

    • Sold by weight
    • Two stocks
    • Time slots
    • Barcode scanner
    See the grocery page

  • Bakery and pâtisserie

    Orders placed the night before, morning pick-up, gift boxes.

    • Pick-up
    • Composed products
    • Production
    See the bakery page

  • Butcher, cheesemonger and deli

    Price per kilo, cuts, platters to compose.

    • Price per kg
    • Recipes
    • Composed products
    See the butcher page

  • Wine shop and fine food

    References, vintages, gift boxes and delivery.

    • Variants
    • Gift boxes
    • Delivery
    See the wine shop page

  • Florist and garden centre

    Today’s bouquets, in-store pick-up and dated delivery.

    • Time slots
    • Untracked stock
    • Promo codes
    See the florist page

  • Boutique and workshop

    Bikes, homeware, cosmetics: a well-kept catalogue.

    • Variants
    • White label
    • Suppliers
    See the boutique page
Getting started

Three steps, and you’re open.

  1. We import your catalogue

    Products, prices, categories, variants: straight from your file, no retyping.

    CSV import · search synonyms

  2. We dress your store

    Your logo, your colours, your domain. A store that looks like you, not a template.

    White label · installable app

  3. You open

    Slots, zones, opening hours, payments: you set them, test them, launch.

    Stripe · Paymennt · cash on delivery

See it on your own products. 30 minutes, by video call. No commitment.

Book a demo
Frequently asked questions

What people ask us before the demo.

Another question? Write to us.

Does my online store carry my name?

Yes. Each shop has its own store: your name, your logo, your colours and your domain. KOMMIO appears nowhere on the customer side.

How much does it cost?

A fixed service fee per order, agreed with you according to your monthly volume. It stays the same whether the basket is small or large. Never a percentage.

Do the till and the store share stock?

They read the same catalogue, with online stock and counter stock kept apart. A product held in an online basket can’t be sold twice.

Which payment methods are supported?

Card payments through Stripe or Paymennt, cash, and payment on delivery, in cash or by card.

Which languages?

The back-office and the store come in English, French and Arabic. In Arabic, the whole layout switches to right-to-left.

Is there a loyalty programme?

It is being built: points earned on every purchase, online and at the counter, redeemed for a discount. Promo codes, banners and favourites are already available.

Do I have to drop WhatsApp and my other platforms?

That is your choice. You can run KOMMIO next to what you already use, or move everything to it: both work. On a marketplace, customers know the marketplace; here they order from your shop, under your name.

Demo · 30 minutes · video call

See your store running before you sign.

Send us your price list and we show you your own store: your products, your prices, in your colours. No file at hand? We run the demo on our sample shop.

  • On your products, if you send us your list
  • Your questions on the till, delivery and invoicing
  • No commitment, no credit card
Your trade
Demo on
Excel or CSV, 5 MB max. Product names and prices are enough. You can also send it later by e-mail.
We reply within one business day.